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Terms & Conditions

The placing of an order implies acceptance of the Terms and Conditions of trading explained below.  All orders will be acknowledged – plant orders in detail on our plant order acknowledgement form which will confirm total cost and gives an estimate of delivery time (but please allow for weather and other happening beyond our control).

Plants and other items will be packed carefully before despatch but customers are requested to note that our responsibility actually ends when parcels are handed to the carrier.  This is because items are considered as sold when they leave our premises, even though we arrange carriage on customers’ behalf.  Consequently, any claims arising from loss, delay or damage in transit must be made against the Carrier – but we can attend to this on customers’ behalf, though it is essential that any damage to or loss from a parcel must be notified within 3 days of arrival.  Please note that while risk in the goods passes to the customer at the moment of despatch, title to the goods remains with the Agroforestry Research Trust (“The Trust”) until full payment has been received.

For the purpose of Section 12 of the Sale of Goods Act 1979, The Trust shall transfer only such title or rights in respect of the goods as the Trust has and if the goods are purchased from a third party shall transfer only such title or rights as that party had and has transferred to the Trust.

All the plants and seeds in this catalogue/web site are offered subject to remaining unsold.  If an item is sold out, we will not substitute another species or variety without customers’ instructions.  The prices quoted are correct at the time of going to press / latest update, but we reserve the right to make adjustments as necessary.  All prices quoted include VAT where applicable.

All customers are requested to enclose payment with order.  Otherwise we will send an invoice and require payment before goods are despatched.

We intend and believe our Terms and Conditions of trading to be fair and reasonable, and nothing in the above purports to detract from the statutory rights or obligations of either buyer or seller.